Terms of service

Welcome to Mild Earth. By accessing our website and placing an order, you agree to the following terms and conditions.

Product Information

We take every care to ensure that product descriptions, images, and pricing are accurate. However, minor variations in packaging or appearance may occur without affecting quality.

Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in Sri Lankan Rupees unless stated otherwise and are subject to change without prior notice.

Shipping & Delivery

We endeavour to dispatch orders promptly. Delivery timelines are indicative and not guaranteed. Delays caused by couriers, weather, or circumstances beyond our control shall not be held against Mild Earth.

Returns & Refunds

Due to the nature of our products and food safety considerations, all sales are final. Please refer to our Refund & Return Policy for further details.

Intellectual Property

All content on this website, including text, visuals, logos, and trademarks, is the exclusive property of Mild Earth, and may not be reproduced without written consent.

Limitation of Liability

Mild Earth shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by Sri Lankan law.

We encourage customers to use all products with discretion, as excessive consumption of any product may not be advisable.

Individual health conditions, sensitivities, and dietary requirements vary from person to person. By purchasing and using our products, you acknowledge that it is your responsibility to ensure suitability for your personal health and dietary needs.

MIild Earth shall not be held liable for any adverse effects resulting from misuse, overconsumption, or failure to consider individual health conditions.

No Medical Claims

Our products are not intended to diagnose, treat, cure, or prevent any disease. Any references to wellness, heritage ingredients, or traditional practices are not a substitute for professional medical advice

Governing Law

These terms shall be governed by and construed in accordance with the laws of Sri Lanka.

By continuing to use this site, you acknowledge and agree to these Terms & Conditions.